PinchKey support
Set up permissions, fix shortcuts or gestures, and recover a license. For direct help, email pinchkey@lumik.space.
Keymap does not open
Keymap's default shortcut is Control ⌃ + Option ⌥ + Space. If it does not respond:
- Open PinchKey Settings and confirm Enable Keymap is on.
- In Privacy & Security, allow PinchKey under Accessibility and Input Monitoring.
- Quit and reopen PinchKey after changing permissions.
Window previews are blank
Window switching needs Accessibility access. Live preview images also need Screen Recording permission.
Go to System Settings → Privacy & Security → Screen Recording, enable PinchKey, then reopen the app.
Pinch gestures do not open Launchpad
macOS may be using the same 4- or 5-finger gesture.
- Open System Settings → Trackpad → More Gestures.
- Disable the system Launchpad or App Exposé gesture.
- In PinchKey Settings, enable the 4- or 5-finger gesture you want to use.
Apps are missing from Launchpad
Start typing the app name to search. PinchKey scans standard application folders and filters some system-only utilities.
To reorder apps, drag an icon to a new position. Hold Option ⌥ to reveal the delete control for apps macOS allows you to remove.
Licenses and updates
Recover a lost key from the License page using the email from checkout. A license activates PinchKey on up to 2 Macs.
PinchKey checks for signed updates automatically. You can also choose Check for Updates in Settings.
Still stuck?
Email pinchkey@lumik.space with your macOS version, PinchKey version, and a short description of what happened.
Email support